Frequently Asked Questions

We’ve compiled answers to the most common questions about our wedding post-production services to help you navigate the process with confidence. If you have questions or want to talk through how we can best support you, feel free to get in touch.

General company information

What services do you offer at Wanderlust Videos?

At Wanderlust Videos, we offer a wide range of wedding post-production services to help you capture and relive the magic of weddings. Our services include:

  • Editing Services: At Wanderlust Videos, our primary focus is on crafting wedding video through our specialized process. Our offerings encompass both cinematic, documentary edits, and footage culling.
  • Color Correction and Color Grading: Our team of professionals excels in the art of color grading, enhancing the visual appeal of your video. We ensure that your video not only looks stunning but also aligns seamlessly with the overall theme and ambiance of your wedding.
  • Sound Design: Audio quality is of paramount importance to us. We meticulously refine the audio components of your video, ensuring that vows, speeches, and music are rendered with crystal-clear clarity, evoking all the emotions experienced on the day.
  • Creative Effects: We bring creative effects into play to infuse a touch of artistry into your wedding video, elevating it to a whole new level of visual storytelling.
  • Customization: Recognizing the uniqueness of every wedding, we offer a high degree of customization. Be it a specific choice of music, style preferences, or thematic elements, we collaborate closely with you to actualize your vision.

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Do you edit non-wedding videos?

Yes! While weddings are our primary focus, we also provide editing support for a wide range of non-wedding content, including events, advertising, promotional videos, announcements, real estate, social media content, and learning & development.

If you have a non-wedding project, we'd love to hear about it. You can contact Wanderlust Videos directly or reach out through our sister company, AfterWrap Studios. We'll learn more about your project and recommend the best editing solution for your needs.

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Do you work directly with couples?

Yes! While most of our clients are professional wedding filmmakers, we're happy to work directly with couples.

Whether you're looking to create a beautiful wedding film from your footage or you'd like a fresh edit because you're not completely satisfied with the film you received from your videographer, we're here to help. We'll review your footage, recommend the best video type based on what was captured, and guide you through the process to create a film you'll love.

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How many years of experience do you have?

We are proud to have more than a decade of experience in the wedding post-production industry. Over this time, we have honed our skills, perfected our post-production process, and had the privilege of being part of countless couples' beautiful wedding journeys. Our extensive experience allows us to provide you with the highest level of expertise and creativity when it comes to crafting your wedding video.

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Payments and Discounts

What if I have multiple projects to book at the same time?

At Wanderlust Videos, our pre-booking feature lets you schedule multiple projects in advance - ideal for clearing a backlog or planning ahead for upcoming weddings. We’ll pre-assign editors and lock in fixed turnaround times for each project. This proactive approach reserves editing resources ahead of time, helping you streamline your workflow and stay on top of your delivery schedule.

We offer special discounts when you book 3 or more projects. It’s a great way to save while planning ahead for multiple weddings or catching up on a backlog. For more information on customized quotes, click here.

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What discounts do you offer?

We're dedicated to ensuring our clients receive not only top-quality service but also the best pricing options available. We offer a variety of discounts including:

  • Bulk Purchases Discount: For clients who book multiple projects with us, we offer special pricing to provide added value. More details about volume pricing here.
  • Seasonal Offers: Throughout the year, we run special promotions which can provide you with additional savings.
  • Package Discount: by requesting more than one video per project our "package discount" applies automatically at checkout.
  • Loyalty Club Discount: As a token of appreciation for our returning clients, we offer an exclusive 5% discount through our Loyalty Club. Place consistent orders over a 6-month period and unlock exclusive Loyalty Club discounts automatically.

If you have any questions about our discounts or any ongoing promotions, please reach out to us for more details.

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What payment methods do you accept?

For online orders, we accept major credit cards and PayPal. For custom quotes or larger projects, we also accept wire transfers and ACH payments, in addition to credit card and PayPal.

If you'd prefer to pay via ACH or wire for a standard online order, just let us know. We're happy to send you an invoice so you can pay using your preferred method.

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Editing Process

What is your editing process?

Our editing process at Wanderlust Videos is a carefully crafted journey designed to transform your raw wedding footage into a cinematic masterpiece that tells your unique love story. Here's an overview of our editing process:

  • Onboarding Questionnaire: Before your first project, we ask you to complete our one-time onboarding questionnaire. This helps us understand your editing style, creative preferences, storytelling approach, brand, and overall expectations so we can deliver films that feel like your own work. You only need to complete this once, and you're welcome to update it anytime if your style or preferences change.
  • Project Brief: Every project begins with a detailed Project Brief specific to that wedding. Here, you'll share information about the couple, important moments, creative notes, timelines, music preferences, and anything else our team should know before editing begins.
  • Editor Matching Process: We carefully match your project with the editor best suited to your style and creative vision. This personalized approach helps ensure your film feels consistent with your previous work and brand.
  • Footage and Assets Review: Before editing begins, we thoroughly review all footage, audio, timelines, inspiration, and any additional assets you've provided. This allows us to understand the event and identify the moments that matter most.
  • Editing: Your assigned editor carefully crafts your film by selecting the strongest moments, building the story, choosing the right pacing, and creating an edit that reflects your unique style and creative direction.
  • Quality Control: Once the edit is complete, it goes through our rigorous Quality Assurance process. Our QA specialists review every film for technical quality, storytelling, pacing, continuity, audio, color, and overall polish. They also ensure the edit closely matches your style, creative vision, and the instructions provided in your onboarding questionnaire and project brief before it is sent to you.
  • Revisions: Your feedback is an important part of the process. After reviewing your film, you can request revisions, and our team will make the necessary adjustments to ensure the final result meets your expectations.
  • Final Delivery: Once all revisions are complete and you're happy with the final film, we deliver your completed project in your preferred format, ready for you to share with your clients.

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Will I always have the same project manager?

In most cases, yes - you'll work with the same Project Manager across your projects to maintain consistency and familiarity. If a change is ever necessary, we ensure a smooth handoff so your preferences, style, and timeline are fully preserved. Our team works collaboratively behind the scenes to provide a seamless and high-quality experience, no matter who’s managing your project.

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Can you match my editing style?

Absolutely. Matching your editing style is one of our highest priorities. Your Project Manager, Quality Assurance Specialist, and editor work closely together to ensure every film reflects your unique style, creative vision, and preferences.

Our onboarding questionnaire and project brief play a key role in this. We encourage you to complete both as thoroughly as possible, as the more detail you provide, the better we can tailor the edit to your expectations. We understand that every filmmaker has a unique style, and we're committed to making every film feel like your own work.

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How do you ensure the quality of my videos?

Our Quality Control team consists of senior professionals with deep expertise in video editing and storytelling. Each video goes through multiple rounds of internal review to ensure consistency, polish, and attention to detail. The QA Specialists review every project with a sharp eye, checking for both technical excellence and creative alignment with your vision.

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What turnaround time can I expect?

Our standard turnaround time for first-cut delivery is 5-7 weeks. Actual turnaround times may vary depending on the editing software selected and the time of year. You can always view the current estimated turnaround times in Step 1 of the Project Creation Wizard in your client portal before submitting your project.

Please note that June through December is our peak editing season. During this period, turnaround times may increase and can be as high as 8-10 weeks for first-cut delivery.

Please note: The estimated turnaround time applies to the delivery of your first draft. Final delivery will depend on the number of revision rounds requested and the turnaround time for each revision.

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Which editing software do you use?

At Wanderlust Videos, our expert editors work across Premiere Pro, Final Cut Pro, and DaVinci Resolve. This gives you the flexibility to choose the software that best matches your workflow or preferences. If you don’t have a preference, we’ll assign your project to the editor best suited for your style and timeline.

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My footage isn't very good, can you fix it?

Absolutely! Our team specializes in bringing out the best in every clip, even if the footage isn't perfect. Through thoughtful editing, color correction, stabilization, and creative storytelling, we can transform raw footage into a beautiful, polished film that captures the heart of the day.

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What video formats do you accept?

We accept a wide range of video formats, including but not limited to: MP4, MOV, AVI, WMV, MPEG, and more.

If you're unsure whether your footage is compatible or need help converting it, feel free to reach out. We’re happy to assist and ensure your files are ready for editing.

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How can I send the footage?

Sending your footage to us is simple, and you have a few convenient options:

  • WanderDrive: Upload your footage directly to WanderDrive, our secure cloud platform designed for easy and reliable transfers. You can easily do this through the Wanderlust Videos digital platform (client portal).
  • Cloud Storage (Dropbox, Google Drive): You can upload your footage to Dropbox or Google Drive and share the download link with us.
  • Physical Hard Drive: You can also ship a hard drive with your footage to our office. Just make sure your files are well-organized and backed up. We'll upload them to our system and return your drive at no extra cost.

Always back up your files and organize them clearly before sending. It helps protect your footage and makes the editing process smoother and faster.

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What is the music selection process?

Wanderlust Pro

Our music selection process is flexible and designed to fit your preferences. You have two options:

  • Provide your own music: You're welcome to send us your chosen tracks. If the music is personal or meaningful to you, we'll incorporate it into your video to reflect your unique style.
  • Let us choose for you: Prefer to leave it to us? Just share any guidance - mood, genre, or vibe - and our editors will curate the perfect soundtrack. We license high-quality music from platforms like Musicbed and Artlist, so your video will always sound as good as it looks.

Wanderlust Lite

Music is selected exclusively by Wanderlust Videos based on the style template you choose. Because LITE is a template-based service, clients cannot provide their own music or request specific songs, artists, genres, or playlists. Our editors will select a licensed soundtrack from Musicbed that best complements the chosen template and creative style.

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Do you provide music licensing?

Yes. If your project uses music that we license on your behalf (such as tracks from our licensed music libraries), we'll include the appropriate licensing documentation with your final delivery.

If you request the use of a commercially released or otherwise unlicensed song, we're happy to incorporate it into your edit where permitted. However, we cannot provide or transfer the rights or license for that music. Any responsibility for obtaining the necessary permissions or licenses remains with you.

Please note that all third-party materials, including licensed music and stock footage, remain subject to the terms and conditions of their respective licenses.

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Can you use my LUT?

Yes. If you have a specific LUT you'd like us to use, just send it along with your project files. Our editors will incorporate it into the grading process to ensure the final film reflects your desired look and style.

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Delivery and Turnaround

How does the revision process work?

Once we deliver the first cut of your video, you can either approve it or request changes. We use Frame.io, a user-friendly platform that makes it easy to leave time-stamped comments and feedback directly on the video.

For your first project, we offer unlimited revision rounds to help us fully understand and match your editing style. After that, each project includes two rounds of revisions to fine-tune the details and ensure the final video meets your expectations.

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How long do revisions take?

Revision turnaround times depend on the complexity of the changes, but typically range from 7 to 10 days. We understand how important timely delivery is, and we always aim to complete revisions efficiently while maintaining the highest level of quality.

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How many rounds of revisions can I request?

Your first project includes unlimited revisions. After that, each project includes two rounds of revisions at no extra cost. If you need more, additional rounds can be requested for $40 each.

Major changes like requesting a different soundtrack during the second round may result in extra fees. If you’re unsure, your Project Manager can clarify before moving forward.

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What do the project files include?

Project files include the final exported videos, the editing software project file (Premiere Pro, Final Cut Pro, or DaVinci Resolve), and any assets used such as music, graphics, and titles. If requested, we can also include the raw footage you provided. This gives you everything you need to reopen or modify the project in the future.

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What if I want to change music after seeing the film?

This depends on how the music was selected before editing began.

If you provided the music before editing started, or approved music that we curated and shared with you before editing, any request to change that music will be considered a paid Major Change, as it typically requires significant re-editing of the film.

If our editor selected the music independently (without prior approval from you), you're welcome to request one music change during the first revision round at no additional cost. Any additional music changes, or any music change requested after the first revision round, will be considered a paid Major Change.

Because changing the music often requires reworking the pacing, storytelling, and timing of the entire film, it may result in additional fees and extended turnaround times. To avoid this, we recommend providing your preferred music or approving our music suggestions before editing begins whenever possible.

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Do you keep media after a project is wrapped?

We keep the final cuts and project files after a project is completed. However, raw footage is only stored only for 7 days after final approval.

We strongly recommend keeping your own backup of all footage. If you ever need the final cut again, just reach out—we’re happy to resend the download link.

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Do you offer rush or urgent edits?

Yes. We currently offer rush editing for social media teasers only, with turnaround times ranging from 48 hours to one week, depending on your needs and our team's availability. A rush fee of 30-50% of the teaser's base price applies, depending on the requested turnaround time.

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Questions? We’re here to help.
We're here to answer any questions you may have and discuss how we can best support you. Send us a message or schedule a call and we'd be happy to walk through everything.